Inquiring Minds Want To Know

Most popular questions

Q. How do you ship my order?

All our meals are freshly prepared then blast frozen and packed in insulated shippers with plenty of dry-ice and arrive ready to be heated and enjoyed.

Q. When should I expect my delivery?

All orders have to be received by Friday at noon EST in order to ship the following Thursday. If you have any questions about the process please use the chat feature below or send us an email at info[at]

Q. How can I track my order?

Once your order is completed you will receive an automated email with tracking information so you will be able to know exactly where your package is and when it’s expected to arrive. Please feel free to email us if you have any further questions about shipping or delivery.

Q. What is your refund policy?

For questions about returning product or requesting a refund, please consult our Returns and Refunds Guide.

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