Inquiring Minds Want To Know


How do I redeem a gift card?

As a new customer, you’ll be able to redeem a gift card by entering your unique code in the “Gift Card” field during checkout.

If you're an existing customer, you can redeem your gift in the “Account Info” section under the “Hi” tab at the top-right of your browser. Click "Add Gift Card" and enter your code. The gift card value will automatically be applied to your next shipment(s). Easy!

Once the balance of a gift card has been redeemed in full, you'll be charged full price for all subsequent boxes. If the gift card does not cover the full cost of a box, the remaining balance will be charged to the payment method associated with your plan.

**Gift cards can also be redeemed directly from the Gifts page under “Redeem a Gift”

Can I give Keto Meals as a gift?

Yes! We offer gift cards

How do I enter a promo code?

Currently, only first-time customers can redeem promo codes. If you are a new customer and would like to apply a promo code toward your first box, you'll be prompted to enter a promo code on the final checkout page. Simply enter your code in the text field. Please note that codes are one-time offers valid only for your first box and that you'll be charged full price for subsequent shipments.

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