Frequently Asked Questions (FAQs) | Ketoned Bodies

Frequently Asked Questions (FAQs)

Q. What meals are available in the 15, 21, and 84 -meal package deals?

You can order any of our meals except the Ribeye and Bacon Butter Brussels as part of one of our package deals.

Q. What meals are available in seasonal package deals?

You can order any of our meals except the Ribeye and Bacon Butter Brussels as part of one of our seasonal package deals.

Q. How do you ship my order?

All our meals are freshly prepared then blast frozen and packed in insulated shippers with plenty of dry-ice and arrive ready to be heated and enjoyed.

Q. When should I expect my delivery?

Order Completed Order Ships Meals Delivered
Sunday Tuesday Wednesday
Monday* Tuesday Wednesday
Tuesday* Wednesday Thursday
Wednesday* Thursday Friday
Thursday Tuesday Wednesday
Friday Tuesday Wednesday
Saturday Tuesday Wednesday
Holidays Following Tuesday, Wednesday, or Thursday Following Wednesday, Thursday, or Friday
* Orders received before midnight (12:00am) on Monday, Tuesday, and Wednesday (excluding holidays) will ship the following day.

Q. How can I track my order?

Once your order is completed you will receive an automated email with tracking information so you will be able to know exactly where your package is and when it’s expected to arrive.

Please feel free to email us if you have any further questions about shipping or delivery.

Q. What is your refund policy?

For questions about returning product or requesting a refund, please consult our Returns and Refunds Guide.